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Rejected engagements should NOT show up in "Capacity Planning -HEATMAP" view

PWA Issue:
Rejected engagement shows up in "Capacity Planning > Capacity and Engagements Heatmap" view when "Include proposed bookings" is checked

This seems to be a defect because:
• in "Capacity Planning > Capacity and Engagements Heatmap" view > Rejected engagements are showing up as demand hours >This is not a correct logic and needs to be fixed.
• The other “Capacity Planning Views” are not reflecting rejected project engagements. This shows us that there is a defect in the "Capacity Planning > Capacity and Engagements Heatmap" view

Suggested solutions:
1. Remove rejected engagements from the "Capacity Planning > Capacity and Engagements Heatmap" view
2. Alternatively – Provide a check box that allows including or excluding rejected engagements from the "Capacity Planning > Capacity and Engagements Heatmap" view

When we reported this issue to Microsoft premium support, the request was rejected, and they recommended the PMs should delete the rejected engagements.

In our opinion:

The project managers shouldn’t have to take these time consuming extra steps to remove the engagements once the engagements are rejected. It defeats the purpose of the engagement approval/rejection process. One then should question why are we going into the trouble of approving or rejecting engagements, if ultimately we would have to remove them.

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